YOUR PRELOVED ITEMS KEEP US FLYING
Got something you no longer need? If it’s in good condition and someone else could love it, donate it to one of our stores. Your donations help us raise vital funds and support lifesaving missions every day.
HOW CAN WE HELP?
Your Clothes, Bags and Shoes Help to Save Lives
Got items you no longer wear or use? Donate them through one of our clothing banks; it’s quick, easy, and helps fund our lifesaving missions.
If you’ve received one of our stickers, simply fill a bag with clothes, shoes or accessories, stick it on, and leave it somewhere clearly visible on your kerbside. We’ll collect it on the date shown on the bag.
Have larger items like furniture or heavier donations that won’t fit in a bag? Use the form below to arrange a collection. We’ll do the heavy lifting.
Whether it no longer fits, is no longer in style, or just needs a new home, your preloved items deserve a second life.
Let someone love them again and help us keep flying.
Every item you donate helps fund our vital missions
Whether that’s delivering critical care by air or by road. From local callouts to lifesaving transfers, your support means our crews can be there when it matters most.
It’s more than a donation. It’s a lifeline for someone in urgent need. Thank you for giving your items a second life and making a real difference.
Together, we save more lives.
Pass on your unwanted tech to support our lifesaving service.
Help us turn playtime into lifesaving support with your donations.
See who we have selected to partner with to support our donations.
Donate Your Unwanted Items and Help Save Lives
Your donations help keep our helicopters flying and critical care teams on the road. Whether it’s clothes, toys, IT equipment or furniture – every item you give helps fund our vital work in your community.
Clear out your wardrobe and help us raise essential funds by donating clothes,
Visit one of our charity shops and hand in your donations in person.
Give your furniture a second life while helping to fund our missions.
TOY RECYCLING BANKS
Each donated toy is carefully assessed for condition, and safety. Usable toys are then sold in our physical stores or listed on our eBay shop.
What You Can Donate:
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Working, complete toys (with no missing parts or damage)
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Toys in a sellable condition
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Soft toys must have the CE label
What We Can’t Accept:
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Broken or unsafe toys
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Bric-a-brac
TEXTILE RECYCLING BANKS
Our textile recycling banks make it quick and easy for you to donate your pre-loved items which helps raise funds to keep our services flying.
What You Can Donate (in bags please):
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Clothes & paired shoes
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Accessories like ties, handbags, watches, jewellery, non-prescription sunglasses and cases
What We Can’t Accept:
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Work uniforms, damaged, stained or torn clothing
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Duvets, pillows
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Broken toys, bric-a-brac
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CDs, DVDs, books, tapes, electronics, or furniture (please take these in-store)
All banks are clearly labelled. If you’re unsure, please contact us before donating.
Kerbside Donations
Our collection agent’s bags offer a quick and easy way to give pre-loved items right from your doorstep. Fill your bag with quality clothing, household goods, books, or sports equipment and leave it out for collection.
There are three ways to donate your goods to us;
- Bag them and drop into on of our clothing banks
- Arrange a kerbside collection either using the branded bag you may have received or by calling our team
- Take your items to one of our stores or donation stations
In our stores, we want donations of high quality second-hand items that we can sell on to others to raise vital funds including, household items, clothing, shoes and accessories, as well as toys and children’s items. We can’t accept ripped, broken, stained or any items with missing pieces, but if you’re in any doubt, get in touch with our team.
If you have items which are well worn or past their best, pop them in one of our clothing banks where they will be picked up for recycling.
You can find all about the clothing banks, collection services and store drops offs here.
All of our bags will have the information printed on the outer sleeve, including the collection day. If you’re unsure if this day has passed, please allow approximately three days after the delivery of your donation bag for this to be collected.
If your bag wasn’t collected as expected, please get in touch with us. To ensure the driver can see the collection, please make sure the bag is placed in full view of the road as we aren’t able to collect from porches or gardens.
We own all of our clothing banks, but we use a third party supplier (TRI) who manage the collection, sorting and recycling of donations.
Yes. Our kerbside collections support our retail shops with quality goods to sell, and we value your contribution as this helps to fund our frontline operation.
Our kerbside collections are operated by one of our subcontractors; DB Textiles, Recycling Management Services and Clothes Aid.
All of our bags will have the information printed on the outer sleeve, including the collection day. If you’re unsure if this day has passed, please allow approximately three days after the delivery of your donation bag for this to be collected.
This service is currently suspended. If you would like to be added to the contact list for as and when we reinstate this service, we will be happy to get in touch. Please complete our contact form or call us on 0300 304 5999.
If your local recycling bank is full, please contact Textile Recycling International on 03330 154 088.
For any other issues please complete our contact form or call us on 0300 304 5999.