Patient & Family Aftercare and Support
Have you been treated by The Air Ambulance Service?
Our Clinical Liaison Officer, Justine Alexander is here to support you and your loved ones through your ongoing recovery.
If you would like to know more about the treatment you received or have unanswered questions, please contact: Justine – [email protected]

Get In Touch
Whether you’re one of our patients, a friend or family member of someone we’ve helped, or simply someone who wants to reach out — we’d love to hear from you.
Your stories, feedback, and questions mean a lot to us. They help us understand the impact of our work, improve the services we offer, and stay connected with the communities we serve. Whatever your reason for getting in touch, our team is here and ready to listen.
Being able to share stories is what makes it possible for us to raise funds and keep flying.
We rely on our patients coming forward so if you’ve had personal experience of our services we’d love to hear your story.
Your feedback is important to us and helps us improve the clinical services we provide.
We pride ourselves on the world class pre-hospital critical care we deliver to the communities we serve. We also continually strive to improve all aspects of our clinical services and are committed to delivering the best care possible to all our patients.
Please complete the short feedback form. All your information will be kept strictly private and confidential and will not be shared with any other.
If you are not a patient or their family and there is something you would like to enquire about, please still feel free to get in touch.












