Patient & Family Aftercare and Support
Have you been treated by The Air Ambulance Service?
Our Clinical Liaison Officer, Justine Alexander is here to support you and your loved ones through your ongoing recovery.
If you would like to know more about the treatment you received or have unanswered questions, please contact:
Justine Alexander, Clinical Liaison Officer
[email protected]
“A qualified paramedic with 14 years’ emergency front-line experience, my role is to act as a contact for patients and families following care provided by our service; bridging the gap between on-scene care and aftercare. I offer support, advice and guidance or can answer any questions you may have regarding care or treatment received.”
If you are not a patient or their family and there is something you would like to enquire about, please get in touch using the contact form.
We’d love to hear your story
Being able to share stories is what makes it possible for us to raise funds and keep flying.
We rely on our patients coming forward so if you’ve had personal experience of our services we’d love to hear your story.
Patient & Family Feedback
Your feedback is important to us and helps us improve the clinical services we provide.
We pride ourselves on the world class pre-hospital critical care we deliver to the communities we serve. We also continually strive to improve all aspects of our clinical services and are committed to delivering the best care possible to all our patients.
Please complete the short feedback form. All your information will be kept strictly private and confidential and will not be shared with any other parties without your prior consent.