Donate In Person

Drop off your donations in one of our retail stores

Whether it’s clothes, homeware, electricals or toys, it’s easy to donate your unwanted items in any of our stores and help fund our lifesaving missions. Our furniture stores also offer a free collection service for larger items.

How to Donate Your Pre-Loved Items in Store

Simply bring your items to any of our stores and speak to a member of the team.

We will always endeavour to accept donations at any time, however some local restrictions may apply.

Where is My Nearest Store?

We currently have 55 retail outlets across the country at which you can donate your items.

To find your nearest store, please click the link below.

What Can I Donate in Store?

When it comes to donating your pre-loved items, there are certain items that we cannot accept.

This may be due to legislation, health and safety guidelines or hygiene reasons. Some items may also be refused due to the fact that disposal may incur a cost.

Please see the list below or ask in your local store for details.

Please note that if you’re sending us electronics that contain personal data, we strongly advise these are cleared and restored to factory settings before donating.

What We Accept

  • Quality clothing and shoes
  • Soft furnishings – e.g. cushions
  • Crockery and cutlery sets
  • Toys and games
  • Books
  • Working electricals
  • Unused toiletry sets
  • Working laptops and mobile devices

Not Accepted

  • Weapons and ammunition
  • Toys without a CE mark
  • Home videos / CDs / Audio
  • Animal fur or ivory
  • Duvets or pillows
  • Single shoes
  • Used toiletry items
  • Soft furniture without a flammability label
Testimonial author
Did you know your donations not only end up in our stores, but also on our online shop and eBay, where you can also browse other items that have been donated.

Free Furniture Collections Service

Did you know that our Home Stores and Superstores offer a Free Furniture Collection Service to supporters in their local area? To enquire about collection, please call your nearest Home Store or Superstore, listed across.

  • Alfreton Superstore
  • Burton
  • Daventry
  • Doncaster Superstore
  • Melton Mowbray Superstore
  • Newark
  • Oakham
  • Rugeley
  • Salford
  • Sheffield Superstore
  • Stratford-upon-Avon
  • Wigston

Gift Aid

If you are eligible to sign up to Gift Aid, we can claim an extra 25% of the value of your sold items. You can sign up to gift aid quickly and simply when you donate your items in store.

If you are already a gift aider, please let the store team know when you drop off your items.

For more information about Gift Aid and how the extra income helps support out services, click here.

Testimonial author
Your donations fuel our service. If you are donating at one of our superstores, you can also refuel yourself at one of our Landing Pad Cafés, where you’ll find a delicious selection of hot and cold food and drinks.